How to Book
Bookings can be made by between 9am and 5pm Monday to Friday.
phone: 07 4637 9097
If we don’t answer your call, please leave a voicemail message. We endeavour to return all phone messages and emails as quickly as possible, or by the following business day.
Please state clearly when booking your appointment whether you wish to book an in-person or Telehealth (video or phone) consultation.
Booking considerations for 17th December onwards
Thrive Wellness is committed to overcoming obstacles and creating access opportunities to quality healthcare for all members in our community.
We are equally committed to the safety and wellbeing of our patients, families, and staff.
We will be providing access to services to all patients, regardless of vaccination status. Safety measures and processes are in place as follows:
For appointments taking place at our clinic location:
- Every person attending the practice is required to sign-in to Check in Qld app, or request we sign in for you. This includes all people of all ages, whether patient, child, or support person.
- Hand-washing, and social distancing is required by all persons.
- If you’re sick, stay home. Patients, their dependents, or their support persons, who have cold or flu symptoms are not able to attend the practice in person.
- Unvaccinated patients are required to wear a mask in the waiting room and during appointments.
- All patients may be required to wear a mask from time to time, depending on public health advice for local areas.
Alternative access arrangements available for all patients:
All our services and supports will be accessible via Telehealth (phone or online video) consultations for all patients. Patients do not need to provide a reason to access Telehealth services. This option provides all clients the choice to access our supports from the comfort of their own home without needing to comply with safety processes for in-clinic consultations. It will also enable those clients who would like an appointment but are unable to attend due to cold or flu symptoms, transport barriers, babysitting challenges or other access difficulties, to still receive supports and services.