Because of COVID19, all our services are available via Telehealth or Telephone. In-person appointments are also available for clients who are healthy, symptom-free (and have not been instructed to quarantine) and would like to be seen in person.


Current fees are listed below for the following services provided at Thrive Wellness:

Fees may be paid on the day of your appointment by credit or debit card. Payment by bank transfer is also available, however payable in advance of your appointment – please discuss with us.

Private Health Fund claims

All of our practitioners are registered with Private Health Funds.

If you have extras cover for Clinical Psychology, Psychology or Exercise Physiology or Nutrition services, we will provide you an invoice receipt to submit to your Health Fund for reimbursement.

Private patients will need to check with their health fund for individual eligibility to claim Telehealth or Telephone items. Most funds have agreed to cover teleconsultations from 30th March up to 30th September 2020 (during the COVID-19 outbreak). Health funds require clients receive a letter from their GP recommending telehealth services if they wish to claim for teleheath psychology sessions.

Medicare rebates

A valid GP referral (such as a GP Mental Health Care Plan referral) and presentation of your Medicare card at your appointment, is required in order to claim a Medicare rebate on psychology appointments.

For Medicare rebates on exercise physiology appointments, presentation of your Medicare card, in addition to a GP Chronic Disease Management referral (formerly known as Enhanced Primary Care plan) is required.

Your Medicare rebate is processed after you pay for your appointment. Funds will go into the savings or cheque account you have nominated with Medicare, usually within 1 business day of your apointment.


Discounted consultation fees for Low-Income Concession Card Holders

At Thrive Wellness we believe mental health treatment should be accessible to everybody. We are offering special concession rates for psychology services to individuals who have a low-income health care card that have a valid Mental Health Care Plan referral from their GP.

To access this concession rate, clients need to phone us and discuss when booking their appointment. Clients may be placed on a waiting list until a concession appointment becomes avaialble, and will need to present their concession card to be eligible.

Vulnerable & Isolated Clients during COVID-19

If you don’t have a low-income card, but are experiencing financial hardship, please contact our practice to discuss your situation and how we can support you to access psychological services at this time.

DVA, Workcover, NDIS appointments

ThriveWellness is an approved NDIS Provider and all our practitioners are registered providers for Medicare, Workcover and DVA.

Department of Veteran Affairs Silver or Gold card holders are able to access Psychology and Exercise Physiology Telehealth services with a valid GP referral.

Clinical Psychology

Individual services

Rates effective from 1 July 2020

ServiceFeeMedicare rebateOut-of-pocket
Therapy consultation (50 minutes)$200.00$128.40$71.60
Therapy consultation (concession)*conditions apply)$148.40 $128.40$20.00
Therapy consultation (Workcover, NDIS, DVA)Billed to funderN/A$0.00
Clinical supervision (60 minutes)$160.00N/A$160.00


Individual services

Rates effective from 1 July 2020

ServiceFeeMedicare rebateOut-of-pocket
Therapy consultation (50 minutes)Craig Mattocks

$87.45Craig Mattocks

Michelle Nolan
Therapy consultation (concession)*conditions apply) $107.45$87.45$20.00
Therapy consultation (Workcover, NDIS, DVA) Billed to funderN/A$0.00

Free Introductory Nutrition Consultations

A complimentary introductory nutrition consultation is available for clients within Australia and internationally who would like to explore whether partnering with Thrive Wellness is best fit for their health concerns and treatment goals. It provides opportunity for clients to ask questions and explore whether they’d like to pursue Functional testing and/or Clinical Nutrition interventions to improve their health.

Clinical Nutrition

Prior to your appointment, you’ll be asked to complete a comprehensive intake form, food diary, and provide us with results of any pathology tests or assessments you’ve already had. These will be reviewed prior to your appointment and your 50 minute initial appointment will allow for focused interview questions, followed by personalised education and discussion of a recommended treatment plan, and if indicated, further testing. We can provide you with a private referral for any pathology tests we recommend, or we can liaise with your Treating Doctor who can assess your eligibility for referral for testing through Medicare.

More information about our Clinical Nutrition consultations, and some of the tests we may recommend can be found under Services.

Individual services

Rates effective from 1 July 2020

ServiceFeePHF Rebate*Out-of-pocket
Introductory Nutrition consultation (20 minutes)FreeN/AN/A
Initial consultation (50 minutes)
includes review and analysis of pathology results provided with intake form, corrospondence with GP if required, referral for testing (cost of tests not included)
$240.00Nutrition servicescontact your fund
Follow-up consultation (50 minutes)
$160.00Nutrition servicescontact your fund
Short Review consultation (20 minutes)$60.00Nutrition servicescontact your fund

*Your Private Health Fund extras plan with HBF, Westfund (ARHG), AHM, or Australian Unity may cover you for Nutrition consultations over Telehealth. Please contact your Private Health Fund to find out what your benefit would be.

Exercise Physiology

Please wear loose clothing that you are comfortable moving in when attending your Telehealth exercise physiology appointments. Your initial appointment will include a comprehensive assessment that will enable us to prescribe an exercise plan that matches your unique requirements. Your health, movement and injury history will be discussed, as well as your program goals and expectations. You will be provided with your exercise program and any additional recommendations at your follow up appointment. Thereafter, Review consultations are recommended to progress your program, troubleshoot obstacles, and keep you on track to achieving your treatment goals.

Individual services

Rates effective from 1 July 2020

ServiceFeeMedicare rebateOut-of-pocket
Initial consultation (60 minutes)$160.0054.60$105.40
Review consultation (20 minutes)$70.0054.60$15.40
Extended Review Consultation (45 minutes)$110.0054.60$55.40

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